Shipping Terms for

How can I track my package?

If tracking info is available, you are able to track your package by means of Your Orders page. Simply click "Track Package" beside the delivery you need to follow.

Why isn't there tracking information in my order?

If you do not see any tracking data on your shipment plus the estimated delivery date has not yet passed, your package should still arrive when they're due. You could find some common explanations why tracking data is unavailable on our Tracking Shipments Help page.

Why orders do not qualify for FREE Shipping

Both items ordered and the shipping address have to be qualified to receive FREE Shipping. FREE Shipping page has more info about what items and addresses are considered.


To take advantage of FREE Shipping:

  • Place a minimum of $25 of eligible items inside your Shopping Cart.
  • Go on to checkout.
  • Ship your items to one particular U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping for your shipping speed. Your order will be delivered within 3-8 working days after all of the merchandise is available to ship (including pre-order items).
  • Place your order, and enjoy the free postage!

Utilizing this type of shipping option, we fulfill the transaction in the more cost-efficient way. This allows us to pass our savings onto you in the form of free postage. While it might take some extra time to pack and ship your order, you'll still receive it within the estimated delivery time-frame.

International Shipping

We gladly accepts orders all world wide. Available product lines, shipping rates and fees could differ based on the delivery address on your order.

To find out the shipping rate information specific to your order's destination, find your region.

There can be limitations on where and whether vendors offer international shipping. To find out more, visit our the vendors international shipping details page.


The following items can be shipped to just about all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books which need special handling since they are extremely heavy (such as, multi-volume sets) cannot be shipped outside the U.S. Should this be so, it will likely be noted within the product detail page.

Returns & Replacements

The aforementioned conditions (including, if applicable, terms regarding the Import Fee Deposit) also apply to the shipment of any replacement product which might be shipped if you experience an issue with the original shipment. Any time you return an item to us, you're the exporter in the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please utilize "Contact Us" form page.

Customs, Duties, and Taxes

You're liable for assuring the product may be lawfully imported to your destination country. When ordering the recipient is the importer of record and must comply with all procedures of the destination country. Orders that are shipped to countries outside of the United States could be governed by import taxes, customs duties and charges levied from the destination country. The person receiving an international shipment may be governed by such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne with the recipient; we've no power over these charges and can't predict what they could be. Customs policies vary widely from nation to nation; you need to get hold of your local customs office for more information. When customs clearance procedures are required, there may be delays beyond our original delivery estimates.

Shipping Rates and Times by Geographic Region

When orders shipped internationally get to the destination country, they are subject to customs clearance procedures which may cause delays beyond original delivery estimates.

Retailers sometimes have policies that are different from our conditions. For items you have purchased from the seller, please see the applicable seller's policies for any other conditions and terms that may apply to your purchase of such goods.

Shipping to APO, FPO, or DPODestinations

Standard Shipping Deliveries can take longer--up to A 3-week period for APO, FPO, or DPO addresses. The future of shopping now.